Privacy Policy

Privacy Policy

Welcome to Real Hydro aka The Hydroponic Connection!

We take your privacy seriously. This Privacy Policy describes how we collect, handle, and process data of our customers and visitors on our website ("Website").

1. Information We Collect

We collect two types of information on our Website:

• Information You Provide: This includes information you provide when you create an account, place an order, subscribe to our newsletter, or contact us. This may include your name, billing and shipping address, email address, phone number, and payment information.
• Information Collected Automatically: When you visit our Website, we may collect certain information automatically through cookies and other tracking technologies. This may include your IP address, browser type, operating system, referring URL, and browsing activity on our Website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders and fulfill your requests.
• To send you important information about your orders, including order confirmations and shipping notifications.
• To send you marketing communications, such as newsletters and promotional offers (you can opt-out of these communications at any time).
• To improve our Website and your browsing experience.
• To analyze trends and customer behavior.
• To prevent fraud and maintain the security of our Website.

3. Sharing Your Information

We may share your information with third-party service providers who help us operate our business. These service providers are contractually obligated to keep your information confidential and secure. We will not share your information with any third-party advertisers or marketing companies without your consent.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your activity on our Website. You can choose to disable cookies in your browser settings. However, this may limit your ability to use certain features of our Website.

5. Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

You have certain rights regarding your personal information:

• You can access and update your personal information.
• You can request to delete your personal information.
• You can opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us at (415) 824-9376 or hydroconnection@gmail.com

7. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website is 100% secure.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at (415) 824-9376 or hydroconnection@gmail.com

BY USING OUR WEBSITE, YOU CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.